Work
Eight custom software projects for UK businesses, written up with screens from the systems and the numbers that were actually measured. Client names are withheld by agreement, which is the trade we make for being able to publish the figures.
No two of these look alike, and that is the point. Each one is built around a process that belongs to one company, so it takes the shape of that company rather than the shape of our last project. Agencies who bring us work keep their own brand on the front of it.
Making margin visible in a four-store grocery chain
Four stores, no line-level margin data, and stock losses nobody could account for. We built the system that showed where the money went.
Retail
- Margin per product line
- None
- Daily
- Annual stock loss
- £13,400
- Near zero
Eleven WhatsApp groups, one platform
Deliveries coordinated across eleven group chats and a magnetic wall map. We replaced the lot with one screen the owner could open from his phone.
Wholesale and distribution
- Systems in use
- 11 chats, 4 sheets
- 1 platform
- Vehicle tracking
- Magnets on a wall map
- Live GPS
A two-week compliance process, automated to hours
Three people spent a fortnight every cycle assembling regulatory paperwork by hand. The same job now runs on a schedule.
Manufacturing
- Staff per cycle
- 2 to 3
- Under 1
- Time per cycle
- 2 to 3 weeks
- Hours
Procurement off paper, policy intact
An entire procurement operation ran on paper and handwritten authorisations. We digitised it without changing a single internal policy.
Construction
- Procurement workflow
- 100% paper
- 100% digital
- Pending approvals
- None
- Live
Chasing 412 clients by email, from three offices
Sixty staff, three offices and three versions of the same deadline spreadsheet. Records were chased from personal inboxes, so nobody could say what had been asked for.
Professional services
- Overdue jobs
- ~34
- ~9
- Time spent chasing
- ~11 hrs / week
- ~2 hrs / week
Forty engineers, and a filing cabinet of certificates
An engineer arriving at a site had no way to know what had happened there before. The history existed, in a cabinet, forty miles away.
Facilities management
- Repeat callouts, 90 days
- ~1 in 6
- ~1 in 14
- Paperwork returned
- 2 to 9 days
- Same visit
Three systems that never agreed on a Monday
Shopify, a third party warehouse and Xero, each correct on its own and none of them agreeing. One person spent every Monday finding out why.
Retail and e-commerce
- Monday reconciliation
- ~7 hrs
- ~20 min
- Time to spot a stuck order
- ~31 hrs
- Under 1 hr
Twelve weekly spreadsheets, three weeks late
Every general manager built their own weekly return and emailed it on Tuesday. By the time head office could compare twelve sites, the week was three weeks old.
Hospitality
- Weekly numbers ready
- ~3 weeks later
- 06:00 Monday
- Time consolidating
- ~2 days / week
- None
Screens are from the delivered systems, with client names, customer details and commercial figures replaced.
Tell us what is not working
Describe the process that is costing you time. If software is the wrong answer we will say so, and if a product already covers it we will name the product.
From £10,000Most projects land between £15,000 and £55,000.